Shipping policy

Layla Honey Cosmetics Shipping Policy

At Layla Honey Cosmetics, we strive to ensure your orders are delivered safely and promptly. Please read our shipping policy carefully before placing your order.

Shipping Rates

• Free Shipping: Enjoy free standard shipping on all orders over £50.

• Orders Under £50: Shipping costs will be calculated at checkout based on your location and chosen delivery method.

Order Processing Time

• All orders are processed within 1-3 business days.

• During peak periods, such as holidays or sales, processing times may be slightly longer.

Shipping Protection

To provide peace of mind during transit, we offer an optional Shipping Protection at checkout.

• If You Choose Shipping Protection:

• Your order will be insured against loss, theft, or damage during transit.

• If any issues occur, we will resend or refund your order promptly.

• If You Decline Shipping Protection:

• Layscosmeticsx is not responsible for lost, stolen, or damaged items once they leave our facility.

• In these cases, we cannot offer refunds or reshipments.

Delivery Times

• Delivery times vary depending on your location and the shipping method selected.

• Once your order is shipped, you will receive a confirmation email with tracking details.

Additional Notes

• Incorrect Address: Please double-check your shipping address before placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.

• Delayed Deliveries: Layscosmeticsx is not liable for delays caused by couriers or unforeseen circumstances, such as weather or customs delays.

• International Orders: Customers are responsible for any customs duties, taxes, or additional fees that may apply.

If you have any questions or concerns about your shipment, please contact our customer support team via live chat.

International fees 

International Shipping & Import Fees

Please note that all international orders may be subject to customs duties, taxes, and import fees upon arrival in the destination country. These charges are determined by local customs authorities and are the responsibility of the recipient.

Layscosmeticsx does not collect or cover these fees at checkout, and we cannot predict the exact charges, as they vary by country. If applicable, your local postal service or customs office will notify you of any fees due before delivery.

By placing an international order, you agree to cover any additional charges that may apply. If you refuse to pay the customs fees and the package is returned to us, we may issue a refund for the order value (excluding shipping costs), provided the items are returned in their original condition.

For more information on customs charges, please contact your local customs office before ordering.

Thank you for shopping with Layscosmeticsx!

Making Everyone Feel Beautiful